Cosmetic Skin & Laser Center Reviews
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My daughter and I have been going to the Cosmetic Skin and Laser Center for several years now and we could not be more satisfied. All the estheticians are excellent and focused on addressing any concerns we have about our skin. There has been no pressure to upsell us on products/services we don’t feel we need yet that is balanced with their suggestions and understanding of what our long term needs and objectives are. We have developed a long term trusting relationship with several staff members and Jensen Auclair is a standout for us.
Dr. Lo, Courtney, Yette, Ellen, Kelly and the whole crew are completely top line at what they do … true pros without the edge. They get it ...we all want to look and feel better.. they do too! They speak from their own patient experience not just from a practitioner level and this is comforting to me. They also are constantly perfecting their craft and researching new and better treatments and applications. This makes me feel not only that they are top of things but so am I. I have been going to them for years and whatever products or services they have recommended for me have been perfectly aligned for me and not made we look artificial or overdone . They are aesthetic artists that make me feel stronger and more in control of how I want to age! Every time I walk away from Yette I feel more like a badass! LoloSo grateful for this team!Tanya
Response from the owner: Tanya, thank you so much for such a kind review! It has been passed on to our team. We're grateful for your trust and we look forward to seeing you in the office again soon. 🙂
Response from the owner: Thank you Maryann!
Response from the owner: Thank you Kamala!
Friendly, knowledgeable staff!! Will be going back again!!
Response from the owner: Thank you very much Lisa! We loved having you and look forward to seeing you in the office again soon!
My signature facial w/Paige was awesome. She educates, explains, & answers questions throughout the facial. She is attentive to any discomfort. I highly recommend Paige for your skincare needs & wants. She’s very educated & experienced on all treatments going on @ CSLC & easily explains any questions you have on any procedures.
Response from the owner: Cynthia your kind words and thorough review mean so much to us. We'll pass on your kind words to Paige and look forward to seeing you in the office again soon! ♡
I had a no pressure experience as a new client and fully intend on returning!
Response from the owner: This makes us so happy Naomi! ♡ We're grateful for your trust and look forward to seeing you on your next visit!
Very comfortable environment. Haleigh and Paige are extremely helpful, kind and efficient
Response from the owner: Thank you for your kind words, Maria! We're delighted to hear that you found our environment comfortable and our staff helpful. Haleigh and Paige will be thrilled to know they made a positive impact on your experience! We look forward to serving you again.
CSLC is the best place to go for my beauty enhancements. They are experienced and great at recommending what you need. Haleigh is amazing and takes her time and is very knowledgeable. My results are always great!! Thank you Haleigh.
Response from the owner: Thank you for the wonderful review, Victoria! We're thrilled to hear that you had such a positive experience with Haleigh and our team. Your satisfaction and results mean the world to us! We look forward to seeing you again for your beauty enhancements.
Paige is the best!
Response from the owner: Thank you for your wonderful feedback, Gina! We're thrilled to hear that Paige made such a positive impression. We appreciate your support!
This was my very first visit and it was a flawless experience. I was treated so very welcoming by everyone. I will continue coming back for any of the variety of services they offer. I’m extremely satisfied with the service and treatment I received today. You will not be disappointed!Andrea was great with my injections today! She’s a keeper for sure!
Response from the owner: Thank you, Sherry, for your wonderful review! We're thrilled to hear about your flawless experience and that you felt welcomed by our team. It's great to know that you are satisfied with Andrea's service as well. We look forward to seeing you again for your future visits!
I’ve had several facials here and I’m never disappointed. Love the hydrafacial and dermaplaning!
Response from the owner: Thank you for your fantastic review, Cathy! We're thrilled to hear that you enjoyed your facials and love the hydrafacial and dermaplaning. Your satisfaction is our top priority, and we look forward to welcoming you back for more treatments!
Great facial and my skin is so smooth! I highly recommend Jensen and CSLC
Response from the owner: Thank you for your wonderful review, Kelly! We're thrilled to hear that you enjoyed your facial and that your skin feels smooth. Jensen and the entire CSLC team appreciate your recommendation!
I love how personable Jozlynn is. She makes the whole experience so comfortable and relaxing. Rene' was also very great!!
Response from the owner: Thank you Katrina! We passed on your kind words to Jozlynne and René; we're so grateful for your trust and look forward to seeing you in the office again soon! ♡
My monthly signature facials with Jensen are consistently high quality. Jensen is friendly, courteous, a good listener, and professional. My face is glowing after I see Jensen. Highly recommend!
Response from the owner: Nora thank you so much for the kind review and recommendation! We have passed it on to Gabi and the team; we look forward to seeing you in the office again soon!
Response from the owner: Thank you Valary!
The CS&LC is tops! I’ve been having tattoo removal done by Jette for over a year. Everyone at this office is skilled at what they do, professional and kind. I highly recommend!
Response from the owner: Thank you so much Natalie! We'll pass on your review to Jette and the team, and look forward to seeing you again soon! ♡
Willingness to LISTEN to my concerns. explaining what the Center has to Help
Response from the owner: Thank you Deb! We look forward to seeing you in the office again soon! ♡
Got my second session of microneedling with Paige and it was great!
Response from the owner: Thank you so much Lindsey! We're excited for your results as well, and look forward to seeing you in the office again soon! ♡
Response from the owner: Thank you Cailin!
Started my Tattoo removal process today. It's been a good experience from the start. Great facility, friendly and knowledgeable staff. They took the time to sit down and answer any questions or concerns I had prior to the procedure. Mikailah did a really nice job. Quick and professional and took time to go over everything before and after. Thanks for a great experience.
Response from the owner: Thank you so much Jay! We're grateful for your trust and look forward to seeing you again soon! We're excited for your tattoo removal results! ♡
I had a perfect consultation, she was very professional and knowledgeable and I did not feel rushed. She answered all my questions. It went so well that I booked my first appointment for my procedure on Monday. Iam sooo excited.
Response from the owner: Thank you so much Janet! We're so excited to see you on Monday!
I went in for a tattoo removal and the staff was very friendly, knowledgeable and answered all my questions. They explained in detail the procedure as well as home care and what to expect over time. The center is incredibly clean and welcoming.
Response from the owner: Thank you Jean! We're grateful for your kind words, excited for your tattoo removal results, and look forward to seeing you again soon!
Had a wonderful experience with Haleigh and the rest of the team in Traverse City. Very thorough in explaining the procedure and excellent quality of care. Will absolutely be back.
Response from the owner: Thank you Kurt. We're grateful for your trust, will share your kind words with Haleigh and the team, and we look forward to seeing you in the office again soon!
Amazing! Friendly, professional and informative.
Response from the owner: Thank you so much Jamie! We hope to see you in the office again soon! 🙂
Everyone was friendly and made me feel very welcome. I met with Kolleen who listened to what I wanted and helped me decide what to do (she was excellent). Haleigh did the injections and was fantastic. She did a wonderful job - I loved the results and I am definitely coming back!
Response from the owner: Thank you so much Lisa! We're so grateful for your trust, will pass on your kind words to Kolleen and Haleigh, and look forward to seeing you in the office again soon!
Renee is absolutely amazing! Thank you!
Response from the owner: Thank you Amanda! We will pass on your kind words to René and the team, and look forward to seeing you in the office again soon! ♡
After a long illness, the effects on my body have been brutal. This magnificent team of professionals helped by evaluating my medical history, developing a long term plan, & understanding my desire to feel like myself again.Jozlynne is so kind, a true artist. While my needs are minimally invasive; my confidence in returning to health in all aspects is through the roof. The average Joe may not see a drastic change and that’s kind of the point.I went into the office feeling that this was a vanity move & came out realizing it was self care in its purest form.
Response from the owner: "Self care in its purest form." ♡ Wow! Lori thank you; you made all of our days. We are grateful for your trust along your journey and boosting your confidence while you return to health means everything to us. Thank you again and we look forward to seeing you in the office again soon.
My experience was wonderful. All the girls were very helpful and it was a smooth process. Very satisfied with my results.
Response from the owner: Thank you Ashley! We will pass on your kind words to the team, and love that you're happy with your results! ♡ We look forward to seeing you in the office again soon!
Response from the owner: Thank you so much Nicole!
Response from the owner: Thank you Gwen!
Expert provider, thoughtful, efficient and relatable! I’ve been a consumer there for 12 years. They are constantly learning, educating the providers and NEVER try to upsell!! Would recommend without reservation.
Response from the owner: Pat, thank you so much for the rating! We are so grateful to have you as a client. 🙂 We can't wait to see you in the office again soon!
First visit to the Petosky office. Normally a client in Naples. As usual, the staff was so helpful, courteous and professional. Always a pleasure going there!
Response from the owner: Thank you Debra! We love that we're lucky enough to get to see you in both Petoskey and Naples! We are grateful for your trust and look forward to seeing you in the office again soon. ♡
The staff is always extremely friendly, and Haleigh Reed was professional, thorough, and extremely knowledgeable about the services that would benefit me in my goals.
Response from the owner: Thank you Michael! We're grateful for your trust and look forward to seeing you in the office again soon.
Amber T. Did a fantastic job. Everyone there is so friendly and helpful
Response from the owner: Thank you so much Samantha - we hope to see you in the office again soon! 🙂
Cosmetic Skin & Laser Center is run by highly trained knowledgeable and caring clinicians. It’s a real treat on the occasion you get to see Dr. Lo. the clinic itself is well appointed and spotless, calming and very inviting. They have the most advanced proven care opportunities whether yoyry skin, general health or weight loss they are eager to share their offerings and knowledge.. I have and do recommend the office to my friends and family.
Response from the owner: Ann your kind words and recommendations mean the world to us! Thank you. We are so grateful for your trust and look forward to seeing you in the office every time we get a chance to. Thank you again. ♡
The Signature Facial is amazing. You will not be disappointed!
Response from the owner: Thank you Dianne! We look forward to seeing you in the office again soon!
CLSC has knowledgeable and highly professional staff that deliver exceptional service.
Response from the owner: Thank you so much Joyce for the kind review! We're so grateful for your trust and look forward to seeing you in the office again soon.
Great place, they are on time and hardly ever wait. Dr. Lo and everyone there are very easy to work with. Extremely satisfied with all the results.
Response from the owner: Thank you Craig! We will pass on your kind words to Dr. Lo and the team. We're grateful for your trust and look forward to seeing you in the office again soon.
Everyone at CSLC are very caring and courteous. They help you any way they can by giving you many options.
Response from the owner: Thank you Susan. We're grateful for your trust and look forward to seeing you in the office again soon!
Very friendly people.
Response from the owner: Thank you Kevin!
The staff here were welcoming and dedicated to ensuring I received the result I was looking for. The nurse and injector I worked with were very professional and knowledgeable. I’d absolutely recommend and return!
Response from the owner: Your recommendation means so much to us Savannah! ♡ We'll pass on your kind words to the team and we look forward to seeing you in the office again soon!
Response from the owner: Thank you Missie!
I have never been disappointed with any visit at Cosmetic Skin and Laser Center. Friendly , courteous, extremely knowledgeable staff along with helpful hints ..... every time!
Response from the owner: Thank you so much for the review Molly; it means the world to us! We can't wait to see you in the office again soon!
Elle is amazing!! She is so gentle and thorough! Best facials ever!
Response from the owner: Thank you Ann! We'll pass on your kind words and can't wait to see you in the office again soon! ♡
Sarah was amazing. My skin looks and feels great! Thanks for always doing a great job CSLC!!
Response from the owner: Thank you Denise! We passed on your review to Jozlynne and the team. We're grateful for your trust and look forward to seeing you in the office again soon! ♡
Great experience!My first facial & I actually enjoyed itI went in to get a blackhead removed & Elisabeth removed it without a problem.Everybody was very nice.
Response from the owner: Thank you for the kind words - we will pass them on to El and the team and look forward to seeing you in the office again soon! ♡
Response from the owner: Thank you Deanna!
Amazing experience!! Went in for a tattoo laser removal and was treated so kindly!! All the women working whether it’s front desk or the woman who lasered me were so fantastic and nice!! I absolutely cannot wait to go back for my second round!! Amazing pricing as she was willing to work with me getting four tattoos removed and quoted me such a good price!! Such an amazing place and environment 10/10 would recommend for any type of service you need this place is so amazing!!
Response from the owner: Thank you so much Miranda!! We'll pass on your kind words to the team and look forward to seeing you in the office again soon!
Great group of people !!
Response from the owner: Thank you so much Wendy! We look forward to seeing you again soon!
Response from the owner: Thank you Tina!
They are very professional and I felt like they knew what they were doing.
Response from the owner: Thank you. We look forward to seeing you in the office again soon!
Nina was professional yet comforting during my laser treatment today, she truly listens to patients requests!
Response from the owner: Thank you so much Michele! We'll pass on your kind words to Nina and the team, and look forward to seeing you in the office again soon! ♡
Everyone is friendly and knowledgeable, they made me feel so comfortable and helped answer all myQuestions. I would definitely recommend!
Response from the owner: Thank you so much Amy! We'll pass on your kind words to the team, and we look forward to seeing you in the office again soon. ♡
Lee Middleton has exceptional technical expertise and a brilliant personality. Simply the best.
Response from the owner: Thank you so much Daniel. We look forward to seeing you in the office again soon.
Anna is the best and highly recommended! And the staff is very nice and friendly! You won’t regret going them
Response from the owner: Thank you so much!! We passed on your review to Anna and the team; we look forward to seeing you in the office again soon!
Response from the owner: Thank you Alison!
Extremely satisfied with my entire experience, nit just today but Everytime Very professional and caring staff.
Response from the owner: Thank you! We're grateful for your trust and look forward to seeing you in the office again soon!
Response from the owner: Thank you so much Kevin!
Everyone was kind and welcoming! The appointment was efficient and quick without feeling rushed. For better or worse, I will spend more money here 😅🙌
Response from the owner: Thank you Dominique! We loved having you and look forward to seeing you soon!
Jette was knowledgeable, encouraging And honest.
Response from the owner: Thank you Susan! We passed on your kind words to Jette and the team. We're grateful for your trust and look forward to seeing you in the office again soon.
Jensen was my aesthetician today. I couldn't have been more pleased. Very professional and informative. I will be booking with Jensen again. This is a very professional organization. You will be pleased.
Response from the owner: Thank you so much Jean for your kind words and sharing your experience. We will share your review with Jensen and the team; we look forward to seeing you in the office again soon!
Response from the owner: Thank you Andrea! 🙂
I had a very pleasant experience!Rene was gentle and informative. You will not be disappointed! ♡ I look forward to returning.
Response from the owner: Thank you Chelsea! We'll pass on your kind words to René and the team; we're grateful for your trust and look forward to seeing you in the office again soon!
CLCS is a great place- I get the Morpheus treatment and although it really hurts, it’s worth it. It shrinks my pores and evens out the texture while tightening everything up. I Can tell when I haven’t had it and it’s time to come back. Also, Carmen is a gem.
Response from the owner: Thank you Rachel! ♡ We're grateful for your trust and look forward to seeing you in the office again soon!
Today was the 1st visit and I was impressed from the minute I walked in the door. Everyone was so friendly and welcoming. Everything was explained thoroughly to me and made me feel very comfortable. Definitely a 5 star experience.
Response from the owner: Elizabeth this means so much to us and is always our goal! We're grateful for your trust and look forward to seeing you in the office again soon! ♡
Response from the owner: Thank you very much Christine!
Staff was friendly and well informed. My provider was sure to minimize any discomfort and the results were instant.
Response from the owner: Thank you Michelle! ♡
They were very nice explained everything in good detail set aside, some of my nervousness, just wish this kind of thing was more affordable for regular every day people
Response from the owner: Thank you Michelle! We hope to see you in the office again soon!
Rene is my go to girl. She is wonderful and I look forward seeing her next summer.
Response from the owner: Thank you for such a kind review Jill - we're so grateful you found us as well! We look forward to seeing you in the office again soon. 🙂
The practitioners were all so kind and helpful! I went in for a consult but they made time to do the laser treatment for me and explained each step of the process. The table I had to lay on had a heated blanket top it was comfy. The cost will be worth it!
Response from the owner: Thank you! We're grateful for your kind words and trust, and look forward to seeing you in the office again soon! ♡
I’ve been coming here for a little over 2 years now I always get treated with a smile no matter who it is that I receive treatment from.I always feel very welcome and I am treated very well. I had some work done with Haleigh today and she is very pleasant, Thoughtful and kind. This would include from the moment I walk into the office until I leave. I would certainly recommend this office to anyone who is looking for help with their complexion. the owners should feel blessed to have such a great team! I learned something new today which is neat to hear; team members have the opportunity to work at other CSLC locations including trips to locations in in Orlando and Naples, how neat is that!
Response from the owner: Jim we're so grateful to have you as a client and for your kind review. We passed it on to Jensen and the team; we look forward to seeing you in the office again soon!
Response from the owner: Thank you so much Jennifer!
Everyone there is so nice and positive! We love going there! They are the best!
Response from the owner: Thank you so much Victoria! We're grateful for your trust and look forward to seeing you in the office again soon! ♡
Anna took exceptional care of me today. She is very knowledgeable ,very personable and listens so that i know she’s comprehending what I’m saying. I truly enjoy her as a fellow health care professional !
Response from the owner: Dan thank you so much for your kind words! We passed on your review to Anna; we're grateful for your trust and look forward to seeing you in the office again soon.
The entire experience was great. Paige was terrific.
Response from the owner: Thank you so much Gretchen! We will pass on your review to Paige and the team, and we look forward to seeing you in the office again soon! ♡
I love coming here because the RN's and aestheticians are outstanding. I always feel they have my best interests at the forefront and no one ever goes "over the line" by suggesting a treatment or service that isn't appropriate for me. Highly recommend on all levels. Very professional atmosphere, but warm and welcoming at the same time, and a lovely office to boot!
Response from the owner: Vicky, this means so much to us and has been shared with the team. We're so grateful for your trust and look forward to seeing you in the office again soon! ♡
I had IPL two weeks ago. Holly did a fantastic job! My dark spots are gone, and my skin looks radiant!
Response from the owner: Thank you Kathy - we love these results!! We'll pass on your kind words to Holly and the team. We're grateful for your trust and look forward to seeing you in the office again soon! ♡
CSLC is the best place to go for all your aesthetic needs.They offer cutting edge services. All the staff are highly trained professionals in their expertise and offer honest advise on treatment options. From the moment you walk in you will feel comfortable and pampered and walk out knowing you made the right decisions.
Response from the owner: Thank you for such a wonderful review! It has been shared with the team. We're so grateful for your trust Candice and we look forward to seeing you in the office again soon.
René is the best! Takes so much time with me to discuss my issues and make a plan. A friend referred me to her, and I will refer her to anyone who wants personal and confidential service.
Response from the owner: Julie, thank you so much for your kind review and recommendation! We passed it on to René and the team, and look forward to seeing you in the office again soon! ♡
I have been going to the CSLC for over 15 years and Rene is just the best! She listens to your concerns, helps you to address them plus she has a great attitude about it all. Everyone there is so very friendly and so very helpful. I always leave with a smile.
Response from the owner: Tracey your review means so much to us!! We've passed it on to René and the team. We're so grateful for your trust and look forward to seeing you in the office again soon! ♡
I love the investment I make in skin care at CSLC. The services available are vast, the staff are extremely professional and friendly - always ensuring your personal goals are aligned to the exact treatments needed. Highly recommend.
Response from the owner: Jill we're so grateful for you taking the time to share your experience and for your recommendation. We look forward to seeing you in the office again soon. ♡
Rene was absolutely wonderful, great services, treatment was well worth the money. Highly recommend this clinic.
Response from the owner: Thank you so much Heather!! We passed your kind words on to René and the team. We're grateful for your trust and look forward to seeing you in the office again soon! ♡
Shauna was willing & able to answer all my questions & concerns. She was very easy to talk with & even flexible enough to add a treatment I assumed I was getting but hadn’t been scheduled for! She knows how to administer medication through a needle painlessly! She has a wonderful “bedside” manner! I’d love to have her anytime as my NP! Thankyou! Great job!
Response from the owner: Thank you very much Donna! We passed on your kind words to Shauna and the team. We're so grateful for your trust and look forward to seeing you in the office again soon! ♡
As with every experience at CSLC, Shawna was kind and professional with the ability to answer all of my questions. Bravo!
Response from the owner: Mary, thank you so much for your kind review! We'll share your review with Shauna and the team. We're grateful for your trust and look forward to seeing you in the office again soon. ♡
Professional, friendly, knowledgeable, thorough, & detailed. Thank-you!
Response from the owner: Thank you so much Jennifer! We're so grateful for your trust, we passed on your review to the team, and we're looking forward to seeing you in the office again soon!
Shauna was professional and very thorough in her explanation of the services offered.
Response from the owner: Thank you Jane. We're so grateful for your trust and look forward to seeing you in the office again soon. ♡
Great experience, everyone was very professional and friendly.
Response from the owner: Thank you so much Cindy! We're grateful for your trust and look forward to seeing you in the office again soon.
The staff is always professional, personable, very pleasant and well-educated on their services. I appreciate them all very much!
Response from the owner: We're so grateful for your trust and your review Kathleen. We look forward to seeing you in the office again soon. ♡
I had the Total FX Laser done with Jozlynne. She was fabulous. Not only did she do a great job but she also explained everything she was doing before she did it which I appreciated. I’m very happy with my results so far and the professionalism of all the staff.
Response from the owner: Mandy, thank you so much. This made our day! We're so excited for your results as well, have passed on your kind words to Jozlynne, and look forward to seeing you in the office again soon!
I always have the best experience at CSLC! All of their providers give high quality care and I am always looking forward to my next treatment!
Response from the owner: This means so much to us Natasha! Thank you so much; we can't wait to see you in the office again soon!
The whole experience was really great! The team is super friendly. I have had a few different things done. The Pronox really helps!
Response from the owner: Thank you so much David! We're so grateful for your trust and also sharing your experience - we can't wait to see you in the office again soon!
Amazing! I was so nervous walking in because I honestly have no idea what I’m doing with skin care treatment BUT Jozlynne + Bryanna were so kind, so knowledgeable, so supportive! Also, Demi in the front office is the absolute sweetest. Such a great experience!
Response from the owner: Jessica - your review made our day! It's been passed on to Jozlynne, Bryanna, Demi and the team. We can't wait to see you in the office again soon! ♡
Response from the owner: Thank you very much Cheryl! We look forward to seeing you in the office again soon! 🙂
Always a good day when it starts with Cosmetic Skin and Laser Center!
Response from the owner: Thanks so much!! Made our day. 🙂
Sarah Banks is such a genuinely nice lady! She made me feel very relaxed and comfortable. Everyone at CSLC is super friendly, helpful, and provides the best services. Everyone is so cheerful and up beat 🙂 love CSLC!!
Response from the owner: Summer, thank you so much for your review! It has been passed on to Sarah and the team. We absolutely can't wait to see you in the office again soon! ♡
Terrific
Response from the owner: Thank you so much Jeff! We look forward to seeing you in the office again soon!
Walking into a med spa can be intimidating. You’re likely going for some sort of self improvement and there’s a level of vulnerability that comes with that. Then add to it that everyone in the office is gorgeous, it gave me some anxiety, but Sarah and the CSLC team have alway made me feel so welcomed, never insecure, and always treated me with the best interactions.
Response from the owner: Thank you for such a kind and thorough review Riley! We shared it with Sarah and the team; we can't wait to see you in the office again soon! ♡
