first timers

Communications

Chelsea MacLachlan

Chelsea joined the Traverse City Cosmetic Skin & Laser Center (CSLC) | RegenCen teams in 2022, bringing her passion for patient care and communication. With over a decade of experience in customer service, Chelsea is often the first point of contact for patients, providing a warm and welcoming atmosphere from the moment they reach out. Whether answering questions, scheduling treatments, or offering reassurance before a consultation, Chelsea’s attention to detail and calm demeanor make her an essential part of the patient experience.

At CSLC & RegenCen in Traverse City, Chelsea plays a vital role in enhancing every step of the patient journey. She is deeply knowledgeable about the latest aesthetic and regenerative treatments, including Botox, fillers, laser treatments, and skin rejuvenation services. Her commitment to personalized care ensures patients feel heard, valued, and well-informed when making treatment decisions. Chelsea’s ability to connect with patients on a personal level helps to alleviate any concerns and set them up for a successful experience. Beyond that, Chelsea actively contributes to the practice’s success by maintaining seamless communication and supporting the team in delivering exceptional results. When she’s not at work, Chelsea enjoys reading, spending time outdoors with her beloved dog, Ava, and being an active part of the Traverse City community.